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The price is fixed at £1,350 if you pay in one go. If you don't want to pay in one go, we also offer payment plans VIEW PAYMENT PLANS
At Straight Teeth Direct™, you know exactly what to expect before ordering anything and won't be asked to cover any hidden or unexpected costs. For more detailed info and tips on how to compare braces quotes, here are some insights that you won't find anywhere else LEARN MORE

Absolutely. We have 2 in house payment plans that are credit check free, as well as 1 additional finance plan for UK residents.
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The orders are processed in Euros or in Pound Sterling depending on your address. So, if you're outside the Eurozone, you'll pay the equivalent in your currency on the day of the transaction.
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Yes, if your address is in the UK then the check out screens will automatically show the £ price. On the pricing page, make sure to select the UK flag in the top right hand corner to view £. VIEW PRICING

We work with an external, multi lender finance platform where we act as introducers. Straight Teeth Direct™ is in no way involved in the borrowing and repayment procedures and can therefore not provide any estimation on repayment periods or installments. After we refer you to the multi lender platform, they will provide you with loan options by brokers based on your financial situation, through which you can obtain a quote. This quote and the repayment options depend on your financial circumstances, your credit score, and how much you wish to borrow. Your credit score will not be affected by this loan until you accept one of the offers.

If you’re a UK resident over 18 years old and are employed with a regular income, we will be able to refer you to an external, multi lender platform with whom you can make the online credit application. Based on your income and credit score, the platform will provide you with loan options by multiple brokers. If you accept one of those provided options, you will receive an agreed upon lump sum so you can pay for your aligner treatment.

Once you receive your aligner treatment plan, you can let us know that you’re interested in applying for finance. Then, we will be able to refer you to our finance partners and you will receive an online application link in your email inbox.

Once you receive the online application link in your inbox, follow the link to fill out the short form. You will need to specify how much you want to borrow, over which period of time, as well as some information about yourself. You will then be given several loan options available to you based on the information entered.

You can apply for loans from £500 to £1,500, with no upfront cost and with repayment durations of 1 to 5 years, depending on your individual circumstances.

The credit company you choose to apply with will inform you of the rate they can offer based on your financial circumstances and credit score. These will vary individually and Straight Teeth Direct™ cannot influence this and does not have access to this information for your own data privacy.

If you agree to the rates and conditions offered and take out a loan, the respective broker then releases the money to you. Using this money, you can then place your order for your aligner treatment via the app.

If your application is declined or you aren’t happy with the interest rates provided, you’ll have the option to choose one of the in house credit check free plans instead.
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We cannot introduce you to a broker without having a treatment plan from a dentist. This is because consent is an essential part of any orthodontic or dental treatments and we are not able to take payment or make an introduction to a credit provider before you can see your full report with proposed treatment, limitations and results agreement.

The answer to that is very simple and mainly to do with case volume and innovation.
You'll find the answer in this video WATCH VIDEO

All payments are made through your secure account and operated by the safe payment app processor Stripe. Most cards are accepted (Visa, Mastercard, American Express…). We don't store your details and if you choose a payment plan it'll be automatically set up at check out as a subscription and subtracted from your card when due. If you choose one of the 2 payment plans, you won't be asked for a credit check, which means you know for sure you'll be eligible to spread the cost.

All cases are programmed to move both upper and lower teeth together. Even though you may only be unhappy with one of your arches, remember your upper and lower teeth work in a balance, and moving one will also affect the other. Small movements to both top and bottom have to be made at the same time to create the space for the teeth to move into and to end up with your optimum results and a balanced smile, otherwise your teeth may not fit together properly. Unlike other clinics, we don’t charge per arch. The price is fixed and you get everything you need to achieve your smile goals as agreed upon in your Straight Teeth Plan with no hidden costs! Find more detailed info on why both arches must be considered to ensure the necessary tooth movements are achieved and your teeth fit together properly LEARN MORE

You'll also find it explained in this video from minute 4 WATCH VIDEO

Shipping is completely free! We cover all costs to and from you, except import duties if there are any.
Make sure to visit the shipping page for all information and specific frequently asked questions. LEARN MORE

Customs fees and duties may vary depending on your country and the products sent to you. Additionally, different countries occasionally vary their approach.

SmileBox™
Shipping to the UK: not chargeable until July 1st 2021
Shipping to the EU: no customs processing as shipping within EU
Shipping to ROW: customs and duties at the charge of the recipient

Aligners
Shipping to the UK: no customs processing as shipping within UK
Shipping to the EU: customs and duties at the charge of the recipient
Shipping to ROW: customs and duties at the charge of the recipient

For specific information on your country’s custom fees and duties, please search for the relevant local customs service online.

The price is fixed with no hidden costs, which means any additional aligners (refinements) are also covered by the treatment price. This way, you know exactly what to expect upfront and can rest assured knowing all aligners needed for your treatment are included in your package. We also won't charge you extra, like other brands do, if you lose or break aligners during the course of your treatment. All we care about is that you achieve your desired results. Find more detailed info about your guarantees here LEARN MORE

To allow and guarantee the right results, the aligners are sent in stages independently of your payment plan. You'll be asked to send photos of your teeth every month through your app account and based on your progress, your assigned dentist will instruct the lab to produce the next sets. This also allows for any necessary adjustments to be made in line with your actual progress, which isn't possible if all aligners are sent at the beginning of treatment (like some other online aligner companies do). If your aligners were sent all at once and you went off track, the remaining aligners would become obsolete and you would require new impressions, as well as a whole new plan. This is neither time nor cost effective for you or the aligner company, so we choose to avoid this complication through innovative monitoring with your unique AIM (aligner intelligent monitoring) program you know you're on track to achieving your goals as planned in your simulation. LEARN MORE

Don't worry, you won't receive a new parcel every month. If your treatment is programmed over 6 months, for example, you should receive them in 3 batches.
For more information on why you should not get all aligners in one go, check out this article LEARN MORE

At Straight Teeth Direct what we can offer you is peace of mind with guaranteed results (no hidden fees) and deep clinical expertise. When comparing purely on cost we are the most affordable and premium solution on the market. It is important to note there are DIY solutions which send you all aligners in one go with no supervision and our high tech data driven solution that includes precise dentist monitoring and guaranteed results.
To better understand the differences, please check our interactive comparator page HERE.
And for a quick view on what you should be considering when looking into different solutions you can access our comparator table HERE

Your SmileBox stage is to make sure you are happy with your results before committing to treatment. The £42 doesn't only cover for the impression step, it also covers the design of your plan, and your assigned dentist to put together your comprehensive report for you that will then act as your results agreement. In total you actually get over £150 in value. If you are not happy with your predicted results you have no obligation to move forward with treatment.

You will find out more about our refund policies HERE

The recommended wear time for the aligners is 22h a day, meaning most of the day and night, only taking them out to eat and brush your teeth. This allows the aligners to effectively and safely move your teeth into the correct position, also allowing the next aligner to properly exert its predicted movements.
Depending on your individual case treatment plan and progress, you will be recommended to wear each aligner for 2-4 weeks. Generally, you can change to the next set every 2 weeks but it’s perfectly fine to wear them even for 4 to 6 weeks in some cases if necessary.

To be effective and safe, the aligners should be worn for an average of 22 hours a day, giving them enough time to properly adjust your teeth into their new position.
Some companies claim to provide "night time" aligners. Please be aware that these are the same aligners, designed and produced in the same way as regular aligners. However, the biological threshold for tooth movement is a minimum of 15 consecutive hours a day. This means that, unless aligners are worn for that amount of time, the teeth won’t move and won’t have time to settle into the new position. For optimal movement, 22 hours of wear are required daily, and our clinical team has performed extensive studies and research to back this point.
The good thing is that your mouth grows accustomed to the aligners overnight, so when you need to transition to your next set, we advise you to do this just before going to sleep, which will help the aligners feel more comfortable and natural when you wake up. If there’s any initial discomfort at all, you'll sleep right through it.

You can drink water with them, but it's recommended to take them out when you eat or drink anything else to avoid discolouration, damage or distortion that would make them ineffective and also harm your teeth.

Most people adapt to the aligners within days of starting to wear them.
Find more detailed info about aligners and speech here LEARN MORE

This is why the aligners are sent in stages, so that your assigned dentist can monitor your progress.
If you have been wearing your aligners as instructed, but for biological reasons your teeth are not responding as expected, then your assigned dentist can bring your case back on track and order what is called “refinement” or “midcourse correction” aligners. Don't worry if more aligners are needed or your treatment takes a bit longer than originally planned, as everything is included in your treatment cost.

Find more detailed info about the guarantees here LEARN MORE

You can do that through your account's “Message” tab where all your conversations and information are saved, as well as photos and records. All support is done via the app throughout treatment because it gives both you and the support team access to all your records for quick responses.

To access your account, simply:

• Visit this link: www.app.straightteethdirect.com/login
• Click “forgot password” and follow the instructions to reset your password
• Click the new link emailed over and then choose a new password to access your account.
• Make sure to check your email preference and that you receive all incoming emails from hello(at)straightteethdirect(dot)com. Sometimes, depending on your personal settings or email provider, the emails might be sent straight to your promotions, junk or spam folder.
• If this doesn't work you can contact us via email at hello(at)straightteethdirect(dot)com with more info about the error you're getting and a screenshot so we can guide you.

All payments are done through your account's “Status” tab.
To order your SmileBox™ impression kit, simply click “Order SmileBox” if your e-consultation results are positive and your case has been approved.
To order your aligners, simply click “Order StraightBox” after receiving and going through your plan.
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When doing this via your “Status” tab, make sure to upload 2 photos (x-rays and gum scores). Two photos are required for the submission to work, so if you only have 1 photo (either x-ray or gum scores), please submit the same photo twice and you should be able to go to the next screen.
If you have issues you, can always attach them in a message via your “Message” tab.
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You can send your photos by replying to a message in your “Message” tab; they will be reviewed and a dentist who will get back to you with some feedback and tips before you complete the other impressions.
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You will receive messages at specific times during the process (at the very beginning for your first aligners, then every month or more often depending on your progress) asking for photos; simply click reply to upload your photos via your “Message” tab.
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Once you join our community and order your SmileBox™ impression kit, you’ll unlock your unique app referral code, which you can find in your “Rewards” tab.
Anybody who uses your referral code when they submit their e-consultation can get £15/20€ off their own SmileBox™ and you’ll receive £60/60€ £Asos or Amazon vouchers as a thank you for inviting them once they order their aligners, as a part of our triple referral program.
There is no limit for the number of people you can refer, as long as your code is shared with friends and family through private channels, your code is not meant to be shared publicly via social media or on blogs. T&Cs apply. LOGIN

Make sure to enter your invitation code at the end of the e-consultation submission form. You’ll be asked “how you heard about us” on the registration page. Select “friend” and enter the referral code they gave you in the box next to it.
As an invitation gift, you’ll get an automatic discount of £15/21€ on your SmileBox™ home impression kit when you’re ready to purchase this, as long as your e-consultation is approved by a dentist. START CONSULTATION